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Frequently Asked QuestionsHow do I enroll for Resource Online Banking?
To enroll for Resource Online Banking, just visit your local branch and complete an application form.
What will I need to get started with Resource Online Banking?
Most Internet-enabled devices such as a computer can interface with Resource Online Banking. A home computer, which runs on Windows 3.1 operating system or a newer version (such as Windows 95 or 98), with a minimum modem baud speed of 14.4 is sufficient. You will also need a Web browser, such as Netscape 3.0 or higher, Microsoft Internet Explorer 3.02 or higher, or AOL 3.0 for Windows 95.
How do I access Resource Online Banking?
After we have reviewed and approved your application for Resource Online Banking, you simply login using your user name and password on the bank's home page.
What accounts will be available or enabled with my Resource Online Banking Account?
You will have access to all your depository and loan accounts specified on your enrollment form. You will need to verify that all appropriate accounts are viewable when you log in to bank online.
Can I use Resource Online Banking with Microsoft Money or Quicken?
Yes, your history can be exported to personal software such as MS Money and Quicken.
Do I have 24/7 access to my accounts with Resource Online Banking?
Yes, our website is available 24/7 for your convenience.
After I sign up for Resource Online Bill Pay what happens?
You can pay any bill to anyone in the U.S. from your computer. After you log on to Resource Online Banking, click on “Pay Bills” to send payments. Use the menus to choose payee, amount, etc.,enter the requested information and click on “Submit” to pay bills.
After I make a bill payment with Resource Online Bill Pay, how long does it take to be debited from my account?
The money will be debited from your account the day you schedule the payment to be sent.
Typically when does the payee receive payment when I use Resource Online Bill Pay?
If the payment is sent to a biller that is on the list of electronic payment recipients, then it will typically take two to three business days to process. Other payments typically take five to eight business days to process.
Can I see a demonstration of Resource Online Banking before signing up?
Click the buttons below to try a demonstration:
How frequently is my account information updated on Resource Online Banking?
Daily. However, balance information only is updated all through the day (real-time).
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